The Benchmark Survey

































The Benchmark Survey is the industry’s most extensive survey series focused on legal data preservation and collections practices. Building on the inaugural 2013 and 2014 studies, over 421 professionals dealing directly with litigation hold management participated.


The report has findings on the demographics, processes, common pain points and risks associated with legal holds, data preservation and data collection. Some of the key findings include:

  • More than half of survey respondents still use manual processes for tracking litigation holds, and 3.5 percent communicate litigation holds verbally; nearly half of respondents now have a software system in place.

  • 34 percent of the survey respondents have had to defend their preservation efforts, a fact that underscores the importance of defensible processes.

  • 56 percent of respondents consider their organization to be "at risk" when it comes to legal holds.

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